Menu

Search

LOGbinder Support


11. Health and Alerting


bjvista
Functionality

Supercharger makes a determination about the health of each object in your WEC environment beginning at the Forwarder level. Beginning at the subscription level Supercharger indicates the object’s health by the icon’s color on the dashboard.

Each subscription has an assigned Subscription Policy whose health assessment basis defines against what criteria the forwarders on that subscription should be judged.

You can find out the reasons behind any object’s health opening its viewer dialog.

You goal should be to maintain your environment with all objects showing as green. Supercharger allows you to adjust subscription health criteria so that whatever situation you define as nominal will be recognized as such by Supercharger.

If you have a collector where health cannot be obtained for whatever reason you can elect to exclude that collector from health analysis by indicating such in its viewer dialog.

Automatic Health Report via Email

If you configure Supercharger with SMTP information you do not necessarily need to visit the dashboard to know about your WEC environment’s health. Supercharger report (by default, daily, at 7AM) that lists each domain, distributed subscription, collector and subscription along with its health status color and the reasons for that status.

Alerting

Supercharger can also alert you in near real-time to changes in health on any object from Subscription up to domain. You can receive alerts via your systems management solution or directly from Supercharger by email.

The Manager checks for any health status changes across all collectors by default every 15 minutes. If the health status color of an object has changed Supercharger logs an event to the manager’s local Application event log with the following event IDs:

New status color and severity

Gray

Green

Yellow

Red

Information

Warning

Error

Domain

103

102

101

100

Collector

203

202

201

200

Subscription

303

302

301

300

Distributed Subscription

403

402

401

400


You can monitor these events and create incidents using your systems management solution or you can configure Supercharger to email you alerts.

On a scale of 1-5, please rate the helpfulness of this article


Not Helpful
Very Helpful
Optionally provide private feedback to help us improve this article...

Thank you for your feedback!


Still have questions - Submit a new ticket