Purchase of an Annual Support and Maintenance Agreement (Agreement)
Annual Support and Maintenance Agreements can be purchased
in 1, 2 or 3 year increments.
||20% of software list price
||38% of software list price
||54% of software list price
Terms and Conditions
Renewal: We will email the technical contact
and business contact we have on record at least 30 days prior to expiration to
arrange renewal. (We will likely begin
reminding you 90 days before expiration as well as send a fax to your main
office.) Unless you renew, this
Agreement automatically expires on midnight of the expiration date.
The cost of the Support and Maintenance Agreement will be
based on the list price of the software at the time of the purchase. After that
period, the cost to renew the Support and Maintenance Agreement will be based
on the list price of the software at the time of each renewal.
Please note that lapses in Support and Maintenance Agreements
are not allowed. In the case where a Support and Maintenance Agreement expired,
any future renewals of said agreement will begin on the day following the
original expiration date.
Cancelation: The Agreement can be canceled at any
time in writing by e-mail, fax or letter. In case of cancelation, Monterey
Technology Group, Inc. will not pro-rate or issue any refunds for any unused
time on this agreement.
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